Terms of Service

1. Agreement to these terms

These Terms of Service ("Terms") govern your access to and use of the Homio mobile application ("Homio", "the App", "the Service") and the website at homioplanner.com (together, "our services").

By downloading, installing, accessing, or using Homio, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Service.

If you use Homio on behalf of a household or organisation, you represent that you have authority to bind all members who will use the Service under these Terms.

2. Who we are

Homio is developed and operated by Štichauer s.r.o., a company registered in the Czech Republic (IČO: 23312980, DIČ: CZ23312980), with registered address at Starobělská 1937/4, 700 30 Ostrava ("we", "us", "our").

For questions about these Terms, contact us at hello@homioplanner.com.

3. Description of the Service

Homio is a household management application designed to help individuals, couples, and families organise domestic life — including shopping lists, meal planning, maintenance reminders, shared tasks, pantry tracking, and pet care. The Service may include AI-assisted features that help you capture thoughts, create tasks, and automate household workflows.

Homio is currently available for iOS devices. Features, availability, and supported regions may change over time. We may add, modify, or remove features as the product evolves.

The Service is provided for personal, non-commercial household use unless otherwise agreed in writing.

4. Eligibility

You must be at least 13 years old to use Homio. If you are under 18 (or the age of legal majority in your jurisdiction), you may only use the Service with the consent and supervision of a parent or legal guardian who agrees to these Terms on your behalf.

By using Homio, you represent that you meet these requirements and that all information you provide is accurate.

5. Accounts and authentication

Homio uses Sign in with Apple for authentication. Your account is tied to an anonymous, app-specific Apple User ID. We do not receive your Apple ID credentials, and we do not require a separate Homio password.

You are responsible for maintaining the security of the Apple ID and devices you use to access Homio. You must notify us promptly at hello@homioplanner.com if you believe your account has been compromised.

You may delete your account from within the App. Account deletion will request removal of associated data stored in your Apple CloudKit container, as described in our Privacy Policy.

6. Subscriptions, payments, and the Founders Offer

Homio may offer free and paid tiers. Paid features, including premium subscriptions and the Founders lifetime offer, are processed exclusively through Apple In-App Purchase. Apple acts as the merchant of record for all transactions.

By purchasing a subscription or Founders plan, you also agree to Apple's applicable terms and payment policies. We do not collect or store your payment card details.

• Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current billing period through your Apple ID subscription settings.
• Founders Offer is a limited, one-time purchase that grants lifetime access to premium features as described at the time of purchase. Founders benefits apply to the account that completed the purchase and are non-transferable unless we explicitly state otherwise.
• Refunds are handled by Apple in accordance with Apple's refund policies and applicable consumer law. To request a refund, use Apple's standard refund process or contact Apple Support.
• Price changes for future subscription periods will be communicated in advance where required by law. Founders lifetime purchases are not subject to recurring price increases for the features included at purchase.

Joining the waitlist or Founders reservation list on our website does not create a payment obligation and does not guarantee availability of any offer.

7. Household sharing

Homio allows you to share household data with other members of your household through Apple's sharing mechanisms and CloudKit. When you invite others, you are responsible for ensuring they are authorised to access the shared content.

Content you add to a shared household may be visible to all members of that household. Do not share access with people you do not trust with your household information.

We are not responsible for disputes between household members regarding access, edits, or deletion of shared content.

8. AI features and disclaimers

Homio includes AI-assisted features that process text queries to suggest actions, automate tasks, and help organise household information. Voice input is converted to text on your device using Apple's on-device Speech Recognition and is not sent to our servers as audio.

Text-based AI requests are routed through our Cloudflare Workers proxy to OpenRouter and underlying model providers, as described in our Privacy Policy.

Important: AI outputs are generated automatically and may be incomplete, inaccurate, or inappropriate. You must review all AI suggestions before confirming any action. Homio's AI features do not provide medical, legal, financial, veterinary, or other professional advice.

You are solely responsible for decisions you make based on AI suggestions and for verifying information such as food safety, maintenance intervals, medication schedules, or pet care instructions with qualified professionals where appropriate.

9. Acceptable use

You agree to use Homio lawfully and only for its intended purpose. You must not:

• Use the Service in any way that violates applicable laws or regulations
• Attempt to gain unauthorised access to our systems, other users' accounts, or Apple's infrastructure
• Reverse engineer, decompile, or attempt to extract source code from the App except where permitted by law
• Use the Service to transmit malware, spam, or harmful content
• Abuse AI features by submitting unlawful, harassing, hateful, or exploitative content
• Resell, sublicense, or commercially exploit the Service without our written consent
• Interfere with or disrupt the integrity or performance of the Service

We may suspend or terminate access if we reasonably believe you have violated these Terms or pose a risk to the Service or other users.

10. Your content

You retain ownership of the household content you create in Homio — including lists, tasks, notes, meal plans, and other data ("User Content").

By using the Service, you grant us a limited licence to process User Content solely as necessary to operate Homio — for example, to sync data through CloudKit, route AI queries you initiate, and display content to members of your household. We do not claim ownership of your User Content and we do not use it for advertising.

You are responsible for ensuring that your User Content does not infringe third-party rights or violate applicable law.

11. Our intellectual property

Homio, including its name, logo, design, software, documentation, and all related intellectual property, is owned by Štichauer s.r.o. or its licensors and is protected by copyright, trademark, and other laws.

These Terms grant you a personal, limited, non-exclusive, non-transferable, revocable licence to use the App on Apple devices you own or control, subject to the Apple Media Services Terms and these Terms.

You may not copy, modify, distribute, or create derivative works of Homio except as expressly permitted by law or with our prior written consent.

12. Third-party services

Homio relies on third-party infrastructure including Apple (CloudKit, Sign in with Apple, App Store), Cloudflare, and OpenRouter. Your use of those services is also subject to their respective terms and policies.

We are not responsible for third-party services outside our reasonable control, including outages, policy changes, or data handling by those providers beyond what we describe in our Privacy Policy.

13. Service availability and changes

We aim to keep Homio reliable and useful, but we do not guarantee uninterrupted or error-free operation. The Service may be temporarily unavailable due to maintenance, updates, network issues, or circumstances beyond our control.

We may update, modify, or discontinue features with reasonable notice where practicable. If we materially discontinue the Service, we will take appropriate steps regarding active subscriptions in compliance with applicable law and Apple's requirements.

Pre-release, beta, or waitlist features may be incomplete, change without notice, or be withdrawn before general release.

14. Disclaimers

To the fullest extent permitted by applicable law, Homio is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the Service will meet your requirements, that maintenance reminders will be accurate for your specific home or appliances, that AI outputs will be correct, or that the Service will be uninterrupted or secure.

Homio is a household organisation tool. It is not a substitute for professional advice, emergency services, or safety-critical systems.

15. Limitation of liability

To the fullest extent permitted by applicable law, Štichauer s.r.o. and its directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, goodwill, or household productivity, arising out of or related to your use of Homio.

Our total aggregate liability for any claims arising out of or relating to the Service or these Terms shall not exceed the greater of (a) the amount you paid us for the Service in the twelve (12) months before the claim arose, or (b) EUR 50.

Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for death or personal injury caused by negligence, fraud, or intentional misconduct.

16. Indemnification

You agree to indemnify and hold harmless Štichauer s.r.o. from any claims, damages, losses, and expenses (including reasonable legal fees) arising from your misuse of the Service, your User Content, your violation of these Terms, or your violation of any third-party rights.

17. Termination

You may stop using Homio at any time by deleting the App and, if you wish, deleting your account from within the App.

We may suspend or terminate your access if you materially breach these Terms, if required by law, or if continued provision of the Service becomes impractical. Where reasonable, we will provide notice before termination.

Sections that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, indemnification, and governing law — will continue to apply.

18. Governing law and disputes

These Terms are governed by the laws of the Czech Republic, without regard to conflict-of-law principles.

If you are a consumer resident in the European Union, you also benefit from mandatory consumer protection provisions of the law of your country of residence, and nothing in these Terms affects those rights.

Disputes should first be raised with us at hello@homioplanner.com. We will attempt to resolve complaints in good faith. EU consumers may also use the European Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

Unless mandatory law provides otherwise, the courts of the Czech Republic shall have jurisdiction over disputes arising from these Terms.

19. Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you within the App or by other reasonable means.

Continued use of Homio after changes take effect constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service.

20. General provisions

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Štichauer s.r.o. regarding Homio.

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

Our failure to enforce any right or provision shall not constitute a waiver of that right or provision.

You may not assign your rights under these Terms without our consent. We may assign our rights and obligations in connection with a merger, acquisition, or sale of assets.

21. Contact